NHTSA Complaint #11677308 — 2014 FORD EXPLORER
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11677308 |
| Vehicle | 2014 FORD EXPLORER |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
This recall has been active for over 6 months with no resolution from Ford on the estimated time that the part will be available. The window trim is missing and parts broken which causes a major leak in the vehicle and has now escalated to mildew in the vehicle from continued leakage in the rain. The response continues to be the same from the dealer that they don't know when the part will be available but in the meantime, a part that could very well cause accidents, injuries or even death as well as interior damage seems to not that big of a concern as far as the Ford Motor Company is concerned. Is there anyway to create a little more urgency for those of us who are having to live with this.
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