NHTSA Complaint #11705908 — 2014 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11705908
Vehicle 2014 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Rear view camera either is dark or reverses view (left is right and right is left). The camera either doesn’t work, works correctly or provides a horizontally flipped image so the driver side and passenger side views are reversed (this is the most dangerous view and the view that happens most frequently). I recently noticed that there has been an official recall for the 2015 Explorer but not the 2014. I wanted to bring it to your attention that more years are affected and need attention. The dealer claims not to know the problem and wants hundreds of dollars to “diagnose”.

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