NHTSA Complaint #11677144 — 2023 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11677144
Vehicle 2023 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.

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