NHTSA Complaint #11666172 β€” 2023 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11666172
Vehicle 2023 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT

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