NHTSA Complaint #11676874 — 2022 VOLKSWAGEN TIGUAN

Subject: Vehicle Complaint – Excessive Oil Consumption and Potential Safety Risk To Whom It May Concern: I am writing to formally report an ongoing and concerning issue with my vehicle involving excessive oil consumption, which I believe poses both a mechanical defect and a potential safety risk to myself and others on the road. What Happened: The engine appears to be burning oil at an abnormally high rate, requiring top offs far more frequently than recommended under normal driving conditions. There is no visible external oil leak, and I have not modified the engine or used non-recommended oil. The component/system in question is the engine’s oil management system (including the piston rings, valve seals, or PCV system), and I am willing to make the vehicle available for inspection upon request. Safety Concern: This issue puts my safety at risk because: •I could unknowingly run the engine with dangerously low oil levels between regular oil changes. •This increases the chance of sudden engine failure while driving, particularly at highway speeds. •There’s also a fire risk if oil enters the combustion chamber or exhaust system. Inspection & Confirmation: The problem has been: •Reproduced and confirmed by flow Volkswagen of Greensboro during multiple service visits. •The dealership performed an oil consumption test, which showed the vehicle is consuming over the amount of quart(s) of oil per miles which exceeds industry norms. •The issue has not yet been inspected by the manufacturer, police, or insurance representatives. Symptoms and Timeline: •The first symptoms (frequent oil warnings or low oil dipstick readings) began around the first two years. Since then, I’ve had to add oil as often as every 200 or more miles. A “Low Oil Pressure” warning light and/or message appeared at every 200 miles, requiring an immediate stop to avoid engine damage. •No prior accidents