NHTSA Complaint #11676657 — 2019 BMW X3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11676657
Vehicle	2019 BMW X3
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2023
Date Filed	July 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Water has leaked through the rear shark fin antenna causing multiple electrical issues. SOS system faults, the car has call the sos help service randomly, GPS, navigation, phone mics no longer work, occasionally get random idrive errors and shutdowns. I realized the shark fin cover was just hanging out on top of the vehicle so clearly the sealer has long since failed. Had little quirks in the past but was advised to do a reset which would help but now has failed completely

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