NHTSA Complaint #11676464 — 2018 CHEVROLET SILVERADO 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11676464 |
| Vehicle | 2018 CHEVROLET SILVERADO 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
I purchased my truck in December 2018 which is a 2018 Chevrolet Silverado 1500 4x4 crew cab automatic from Servco Chevrolet Dealership in Waipahu, Hawaii and making monthly payments for my truck February of 2019 truck runs good and purchased the warranty also had my oil and service changed when time is due which I always kept up. [XXX] and mileage was 40k while leaving work to go home at a stop light was red once turned green I pushed pedal to go and truck just changed noise tone started to run like rough idle, loud tapping noise coming from the engine, shaking and check engine light came on almost causing me to get into an accident. I pulled on the side and checked what was going on and heard the tapping noise from the motor. So I made an appointment with service department with Servco Chevrolet Dealership where i bought my truck from and spoke with the service tech for my truck to go in for repairs due to issue. It took 2 to 3 weeks for repairs to be complete and service tech informed me that I'm not the only person to have that issue which had to do with the lifters and camshaft with these motors but GM never came out with any recalls due to how much people has the same motors with the same issue. So luckily it was still covered under warranty but said the problem might come back and would just replace the faulty lifters and camshaft. So in August of 2023 my truck has the same issue but wasn't covered under warranty anymore and mileage is 61k and missed the warranty repairs that was for the lifters which I got it scanned cause check engine light and same issue and code was P0016. So I called Servco Chevrolet dealership in waipahu again and spoke with the service technician which he told me I just missed the coverage of the warranty repair and only way to get it fixed I would have to bring it back for them to scan and roughly would range from 4k to 8k to get it fixed. So my truck is parked in my garage and hasn't been moved but paying for truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
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