NHTSA Complaint #11676455 — 2020 JEEP GLADIATOR

To Whom It May Concern, I hope this message finds you well. I am writing to formally report a serious mechanical failure involving my 2020 Jeep Gladiator (VIN: [XXX] ), which recently experienced a complete engine lock-up without any prior warning signs. The vehicle is now inoperable. Given the severity of the issue, I am requesting a thorough review under the manufacturer’s 5-year/60,000-mile powertrain warranty, as well as an investigation into any applicable recalls or technical service bulletins (TSBs) that may relate to this failure. For your reference, I am aware of the following known issues tied to this vehicle model: Recall 21V-028 – Clutch overheating and potential fire risk (manual transmission) TSB 18-024-21 – PCM software update and possible camshaft replacement (associated with Code: P0300) Notably, my vehicle exhibited no prior symptoms—such as loss of power, engine misfires, dashboard warnings, or burning odors—prior to the engine failure. I respectfully request NHTSA’s assistance in confirming: Whether my vehicle is currently subject to any open recalls or safety investigations Whether this type of engine failure has been reported by other 2020 Jeep Gladiator owners What recourse is available to owners under federal warranty or safety defect protections if the dealership is unable or unwilling to resolve the issue I can be reached directly at [XXX] or via email at [XXX] . I appreciate your time and urgent attention to this matter and hope we can find a swift and fair resolution. Sincerely, [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)