NHTSA Complaint #11676311 — 2017 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11676311
Vehicle 2017 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the car to go into or shift into any gear. It will not shift into park. The only reason my car is standing still now is because of the emergency parking brake, the transmission has gone completely out of my car . My car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get anMy car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get a very loud knocking rattling noise and it will not lock into place. Ford has done a recall for the same situation on many of the vehicles Ford made during that 2017 year. My question is why am I having to deal with this vehicle when Ford knew very well that there were many problems with it. Three years ago I had to deal with an engine block replacement for a new vehicle because Ford had a malfunction when it came to the coolant going into the engine. These are all problems that are not caused by general wear and tear of your customer they are caused by incompetent of Putting the car together in the first place. I really expected More from Ford. The first time I drove a Ford escape I fell in love with it so I want like I’ll regret ever buying this car. This car needs to be completely recalled. I can not afford to pay for a card that is not drivable.

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