NHTSA Complaint #11712619 — 2017 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11712619
Vehicle	2017 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	November 10, 2025
Date Filed	January 22, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

When driving the car suddenly stopped and made a loud clunk noise. Unable to get car to move when pressing gas petal. I had to call Police to get car out of busy road. Had car towed to Dorian Ford (where car was purchased) . Car was inspected to investigate problem. Was told "luck of the draw "that the transmission failed. Car has always been services at Dorian Ford with recommended maintenance and oil changes completed. This resulted in Dorian saying transmission had to be replaced at the cost of $7238.22. The car only had 82,608 miles on it.

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