NHTSA Complaint #11676278 — 2016 DODGE DART

My 2016 Dodge Dart had the shift cable bushing replaced under Recall V34 (NHTSA 19V-293) in December 2024. This week (July 2025), the opposite end of the same shift cable assembly failed, leaving the vehicle stuck in Reverse, unable to start or shift. I was stranded with my three children and had to manually override the transmission to transport the vehicle to the dealership. The dealership confirmed the failure was not the recalled bushing, but instead the other end of the same shift cable system, and refused to cover the repair under the recall. This is a clear safety-related issue involving the same defective shift cable design — one that causes loss of control over transmission gear selection, puts drivers at risk of rollaway, and disables vehicle starting. Dodge/FCA refused to cover the repair, claiming the recall only included one specific bushing, but this is a systemic failure of the same critical control system and should be addressed under an expanded or amended recall. This issue is the exact same symptoms of the original reason for the first recall.