NHTSA Complaint #11712209 — 2016 DODGE DART

The contact owns a 2016 Dodge Dart. The contact stated that while the vehicle was parked, the transmission shifter failed to shift out of park. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission shifter cable failure. The contact was informed that the transmission shifter cable needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, parts were not yet available for the recall repair. The manufacturer was made aware of the failure, and several cases were filed. The contact inquired about reimbursement for the out-of-pocket repair. The contact was informed that the reimbursement request was denied because the repair was not performed by the dealer. The failure mileage was approximately 54,079.