NHTSA Complaint #11676261 — 2021 GMC YUKON

The contact owns a 2021 GMC Yukon. The contact stated while driving 40 MPH, the vehicle unexpectedly stopped, and the engine seized. The contact stated that there was not enough power from the engine to drive the vehicle to the shoulder of the road. No warning light was illuminated. While attempting to restart the vehicle, the vehicle failed to restart. In addition, the contact stated that his family were occupants of the vehicle during the failure. The contact stated that it was a frightening event for his family. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,000. VIN tool confirms parts not available.