NHTSA Complaint #11676228 — 2022 FORD F-350 SD

The contact owns a 2022 Ford F-350SD. The contact stated while driving at 5 MPH, the vehicle shut off with the check engine warning light illuminated. The contact used a diagnostic machine and diagnosed the vehicle and determined that the high-pressure fuel rail and high-pressure fuel rail sensor were defective. The contact replaced the high-pressure rail fuel sensor; however, the error code remained. The contact stated that while driving at an undisclosed speed, there was an abnormal popping sound coming from the vehicle, with the check engine warning light illuminated. The contact self-diagnosed the vehicle and retrieved a code that the low-pressure fuel rail was defective. The contact also discovered oil leaking out of the O-rings where the fuel injectors were located. The dealer was contacted, and the vehicle towed to the dealer. The dealer diagnosed the vehicle with a defective low-pressure fuel pump. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 61,000.