NHTSA Complaint #11654457 — 2022 FORD F-350 SD

The contact owns a 2022 Ford F-350 SD. The contact stated while driving 15 MPH, the vehicle lost motive power and vehicle stalled. The contact stated there was an abnormal sound coming from the engine. An unknown message was displayed on the instrument panel. The vehicle failed to restart and was pulled into a gas station by another driver. The vehicle was then towed to the residence. A mobile mechanic diagnosed that the CP4 pump had failed. The contact was informed that the CP4 pump needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.