NHTSA Complaint #11676101 — 2017 HYUNDAI SANTA FE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11676101
Vehicle 2017 HYUNDAI SANTA FE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Twice my car's gear shifter went from Drive to the right hand side of the gear box. 90% or more of the power cut out immediately creating a massive safety issue. In both instances, i was pulling into traffic after making complete stops at stop signs. The first time, i turned left, the second time I turned right. The shift was untouched by me as it is not a stick shift car. Hyundai charged me close to $400 for the privledge of telling me that I or something bumped the shifter to the right. Also they claim that the shifter is designed to go into low gear if it does go to the right. a low gear should provide more power not cut it out. They refuse to fix the issue, but wanted me to bring it in so they could duplicate a problem that has occurred twice in four months.

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