NHTSA Complaint #11675935 — 2019 FORD RANGER

The contact owns a 2019 Ford Ranger. The contact stated while driving approximately 60 MPH and hauling a trailer, the vehicle unintendedly decelerated and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that there was rainwater inside the engine cylinders, causing two spark plugs to rust and malfunction. The spark plugs, spark plug boots, and spark plug coils were replaced and the vehicle was repaired. The contact stated that recently, while the vehicle was in for routine maintenance, the mechanic discovered rainwater inside the engine cylinders again. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact was informed that the VIN was not included in an Extended Warranty coverage related to the failure. The failure mileage was 44,825.