NHTSA Complaint #11675856 — 2013 FORD F-150

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds and accelerating, the vehicle started to lose motive power and unexpectedly downshifted to 1st or 2nd gear. The wrench warning light was illuminated, and the message “Service Vehicle Soon” was displayed. Additionally, instrument cluster failed to display safety information. The vehicle was coasted to the side of the road, and the contact waited for a while before restarting the vehicle. The contact stated that several attempts were needed to restart the vehicle. The vehicle was taken to a certified mechanic who diagnosed the vehicle and retrieved a code for the control shift sensor fault. The vehicle was not repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The failure mileage was approximately 131,000.