NHTSA Complaint #11675825 — 2023 KIA K5

The contact owns a 2023 Kia K5. The contact stated that upon purchasing the vehicle new and driving off the dealer lot, the message "Radar Sensor Blocked" was displayed. The dealer was informed but no assistance was provided. The vehicle was driven to the residence. The contact stated that another message indicating that a sensor was blocked was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine had imploded. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer offered buyback assistance; however, the dealer had not returned the owner’s or the manufacturer’s calls. The failure mileage was approximately 74.