NHTSA Complaint #11675718 — 2022 NISSAN ROGUE

The contact owns a 2022 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate above 5 MPH. The vehicle was driven to the place of employment and turned off. There was no warning light illuminated. There was white smoke coming from the exhaust. In addition, there was a burning odor inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 92,007. VIN tool confirms parts not available.