NHTSA Complaint #11675622 — 2014 FORD F-150

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. In addition, the contact stated that the vehicle was sliding. No warning lights were illuminated. The vehicle was taken to the dealer several times; however, the contact was informed that the failure was due to transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was not present until after the recall. The contact had received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the recall repair was performed in February 2025. The contact stated that the failure was not present until after the recall repair was performed. The manufacturer was made aware of the failure and a case was filed three times. The contact was advised to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 116,500.