NHTSA Complaint #11675418 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and shifting to drive(D), the message "Shift System Fault" was displayed, and the gear shifter erroneously shifted back into park(P). The vehicle was undrivable and was later towed to the local dealer who replaced the shifter cable bushing, and the vehicle was repaired. The contacted stated that the failure had recently reoccurred. The contact was able to reconnect the shifter cable bushing and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 100,000.