NHTSA Complaint #11675372 — 2018 CHEVROLET TRAVERSE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11675372
Vehicle 2018 CHEVROLET TRAVERSE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

My 2018 Traverse has had the “shift to park” message displayed on the instrument cluster when I put the vehicle in park. Even though the red P for park is illuminated and the vehicle is clearly in park the ignition will not power off when you depressed the start/stop button. The vehicle displays the message shift to park. Now this has transpired for about 3 months and it is very frustrating when you can not park in your garage especially when storms are imminent from the forecast not to mention carbon monoxide poisoning! Now I or my wife have to continuously push on the shifter to get it to turn off. Or we have to turn the vehicle back on and try driving around the block or wherever we are at. Now not being able to turn your engine off is a definite safety concern especially when you have children and pets . This has been happening in GM SUV’s and is a known issue by GM but they seem it’s not a safety issue due it not causing any issues while driving. I had the vehicle repaired at our local dealer and it was $789 to repair the malfunctioning item. I have never heard of a shifter being defective in today’s modern cars. Whether it’s a mechanical issue or electrical issue it needs to be addressed. If I were to live an apartment dwelling with indoor parking I would have to find some other means to park if I could not turn my engine off. I have read numerous complaints online via forums which is very saddening when these automakers claim dependability with their very expensive vehicles. If the vehicle was built with defective or faulty components how does thst burden fall on the consumer?

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