NHTSA Complaint #11675345 — 2020 HONDA CR-V

Although this 2020 Honda CR-V vehicle is not covered by the “sticky steering” recall we are experiencing the same symptoms reported by owners of newer model cars included in the recall. Our dealer says the only fix is to replace the entire steering box at a cost of $3,000. In addition the timeline to get and fix the problem is unknown because the part is on nationwide back order. The car has 60k miles on it. We have just had new tires and breaks installed, a front end alignment and all linkages checked. The problem unfortunately persists. Clearly there is a problem with the steering on this vehicle. We haven’t yet experienced an accident but the car pulls to the left at high speed and takes considerable force to get it corrected. The vehicle could easily veer into traffic in the other or oncoming lane on its own. The ability to recover in time to avoid an accident is questionable. I am unsure if other owners have reported similar problems with this model and year but I believe this is something the agency should be looking into and discussing with the manufacturer. Given the part is on nationwide back order is a clear indicator of a systemic problem