NHTSA Complaint #11696533 — 2020 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11696533
Vehicle	2020 HONDA CR-V
Component	STEERING
Date of Incident	March 1, 2025
Date Filed	October 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

When driving at highway speeds, the steering is sticky and can get locked into a certain position. It can be overcome with moderate effort, but will become dangerous to drive if it gets worse. There are no warning lamps or messages related to this issue. I have taken it to the dealer and they refused to accept manufacturer responsibility for this. I took it to a trusted local independent mechanic who confirmed the issue and estimated it would cost roughly $4K to replace the rack and address the issue. Note that this issue has been identified by many other 2020 CRV owners, and the same issue has prompted a recall on 2023-24 Honda CRV models.

Related Complaints for the 2020 HONDA CR-V

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Recent Complaints for the 2020 HONDA CR-V

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#11715938 — VEHICLE SPEED CONTROL — February 5, 2026 — The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check e...