NHTSA Complaint #11675307 — 2021 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11675307
Vehicle 2021 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage 32,753 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds and turning the steering wheel to the right, there was an abnormal popping sound, with an abnormal tug of the steering wheel in the same direction. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the electric power steering rack assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,753.

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