NHTSA Complaint #11675303 — 2018 CHEVROLET TRAVERSE

To the National Highway Traffic Safety Administration (NHTSA), I am writing to inquire about an issue recently encountered with my 2018 Chevrolet Traverse. On July 21, 2025, my vehicle was at Riverview Chevy for its state inspection, during which the rear toe links were identified as failed and required replacement. This service, including the necessary alignment, resulted in an out-of-pocket expense of approximately $750. I recall previous discussions regarding a potential recall concerning failing rear toe links on 2018-2020 Chevrolet Traverse models. While my vehicle is a 2018 model and experienced this exact issue, the dealership indicated that no recall was pending for my specific VIN. I find this discrepancy concerning, particularly given the known history of this component in similarly years and the fact that my vehicle indeed suffered this failure. I will be submitting the relevant documentation from the dealership outlining the repairs performed. I kindly request that you review this matter and provide clarification regarding the recall status for my vehicle's VIN. I am seeking a resolution regarding the costs incurred for this repair, as it appears to be a known issue for which a recall may have been appropriate. Thank you for your time and attention to this matter. I look forward to your prompt response.