NHTSA Complaint #11675200 — 2021 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11675200
Vehicle 2021 TESLA MODEL Y
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The vehicle lost steering at 10 mph as a bolt from the front suspension's upper control arm and lateral link fasteners became loose and detached rom the vehicle. The wheel was completely misaligned, and the vehicle was not drivable. The vehicle could not be moved to the side of the road, putting my safety and the safety of other drivers at risk. I fear that this could have been a fatal accident had I been on the highway. This issue has been confirmed by Tesla Service Center, and they acknowledged that this is a known issue. There were no warning indicators or recall notices sent to warn of this known issue. My vehicle should have been recalled. Tesla is making me pay $3,000 for repairs despite knowing this is a manufacturer defect, and they are continuing to put lives at risk by not issuing a wider recall.

Related Complaints for the 2021 TESLA MODEL Y

Other SUSPENSION Complaints

#11719252 Both torn bushing and broken links at 29k miles.
#11718296 Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly s...
#11718136 The upper control arm bolt came loose on its own.
#11713129 There is a rip in the lower control bushing making steering difficult to control. I see that this is a common issue b...
#11708542 Both front half shafts failed and had to be replaced by Tesla. I did research and this part is known to be substandar...

Recent Complaints for the 2021 TESLA MODEL Y

#11719252 STEERING Both torn bushing and broken links at 29k miles.
#11719252 WHEELS Both torn bushing and broken links at 29k miles.
#11718843 LANE DEPARTURE: ASSIST The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 LANE DEPARTURE: WARNING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 STEERING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
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