NHTSA Complaint #11674753 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11674753
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	July 19, 2025
Date Filed	July 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The A-pillar trim on the vehicle flew off after being notified that there was a recall for that part. We have contacted the dealership several times about fixing it and have gotten the same response of "there are no parts available yet." The last time getting the vehicle serviced the dealership informed us that there were no open recalls on the vehicle. We checked on this website and found that there are no recalls that hove not been fixed. The vehicle has never been fixed for this and is currently missing the trim that was recalled.

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