NHTSA Complaint #11674587 — 2023 VOLKSWAGEN ID.4

I’m reporting a recurring issue with my 2023 Volkswagen ID.4 involving the electrical system and battery. Since December 2024, the vehicle has consistently displayed an “Electrical Malfunction” warning every single time the vehicle is turned on. This warning is always present — whether the vehicle is stationary or in motion — and does not clear. In addition, the infotainment and digital displays have shut down while driving, interfering with navigation and essential vehicle functions. The vehicle has undergone three separate battery replacements and one software repair, yet the issue persists. I’ve had to continue driving the vehicle with this constant malfunction alert due to extended wait times for service availability — sometimes over a month — with only one EV-certified technician per dealer in my area. All repairs and service confirmations have been completed by VW South Orlando, and the vehicle remains in the shop as of July 2025. I believe this unresolved electrical fault presents a serious and ongoing safety concern.