NHTSA Complaint #11674577 — 2019 VOLKSWAGEN TIGUAN

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11674577
Vehicle 2019 VOLKSWAGEN TIGUAN
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

When trying to accelerate from a full stop the car is not accelerating when pressing the gas pedal. It happened at a stop light, I pressed the gas, the car went nowhere, pressed the gas harder until gas pedal was floored and then the car accelerates forward very quickly. Also happened when i was making a left turn crossing 2 lanes of traffic. Stepped off the gas to make a left turn, car begins to roll forward but when i press the gas nothing happens, I am now in both lanes of traffic flooring my gas pedal, nothing happens for about 5 seconds and the car lurches forward quickly. There are no lights illuminated on the dashboard. Brought car to VW delearship, they say they went over the entire car and found nothing wrong. When investigating online it seems others are also having the same issue and getting the same response from VW.

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