NHTSA Complaint #11674567 — 2018 JEEP WRANGLER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11674567 |
| Vehicle | 2018 JEEP WRANGLER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
On [XXX] while driving my 2018 Jeep Wrangler Unlimited Sport (VIN: [XXX] ), the braking system failed without warning while I was approaching a stop sign on a residential road. I pressed the brake pedal and felt extreme resistance and grinding, followed by a near-total lack of braking power. I was forced to abruptly swerve into an open driveway to avoid a collision. This sudden malfunction put my life and the safety of others at serious risk, especially had it occurred on a highway or near pedestrian traffic. The affected component appears to be part of the braking system—likely the master cylinder, brake booster, or brake line integrity—but a full diagnosis is pending inspection. There were no warning lights or messages displayed on the dashboard at any time prior to or during the failure. The vehicle gave no indication that a malfunction was imminent. Immediately after the incident, I parked the vehicle and did not attempt to drive it again. As of now, the issue has not yet been formally confirmed by a dealer, but I am in the process of getting it inspected by a certified independent mechanic, and I am willing to make the vehicle and its components available for inspection upon request. I also plan to provide documentation once the evaluation is complete. I only recently purchased this Jeep from Carvana a few months ago, and it is extremely concerning that such a critical failure could occur so soon. The vehicle has two completed recalls related to steering and rear windows, but none that address braking—making this unexpected failure even more alarming. I believe this could indicate a larger pattern or potential defect that has not yet been officially acknowledged or addressed. This event was dangerous and could have resulted in a serious accident. I am requesting that this complaint be formally investigated, and I am open to cooperating fully with NHTSA, Chrysler, or any affiliated parties in reviewing the failure and addressing issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
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