NHTSA Complaint #11674307 — 2008 TOYOTA HIGHLANDER

Good Afternoon, The brake actuator and booster pump failed on my 2008 Toyota Highlander Hybrid. ABS, Brake, and VSC warning lights came on, and the brakes became weak and unsafe. A repair shop confirmed the issue with codes C1252, C1256, and C1391. I tried to fix it at a local shop last year, but the problem came back. It seems this repair can only be fully done at a Toyota dealer due to software requirements. However, the dealer repair cost is very high. I cannot afford the repair or a new car right now because of family budget limits — we have three children and rely on this vehicle every day(only one car). Toyota declined to help, even though I later found this issue was once covered under Program ZKC, which I missed. The vehicle is still unsafe and available for inspection. Thank you very much for considering my issue!