NHTSA Complaint #11613980 — 2008 TOYOTA HIGHLANDER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11613980 |
| Vehicle | 2008 TOYOTA HIGHLANDER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
We were driving at about 40 MPH and approached our turn. When I depressed the brakes, they felt spongy and I had trouble slowing quickly. The yellow triangle illuminated on the dash and a long warning beep sounded. I was able to get safely parked in a parking lot, and my son came and took a look as well. We had the car towed to a shop, who diagnosed the problem, stating that we needed to replace the brake booster pump and actuator assembly. A family member noted that Toyota had issued a recall for vehicles with the same year/make/model for the braking system, so we had it towed to our local Toyota dealership to verify that they had no open recalls on the brakes and complete a full inspection otherwise. They validated that the brake booster pump and actuator assembly needed to be replaced. I am left wondering why my vehicle was not included in Toyota's recall.
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