NHTSA Complaint #11674179 — 2023 GMC SIERRA 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11674179
Vehicle	2023 GMC SIERRA 1500
Component	ELECTRICAL SYSTEM
Date of Incident	June 12, 2025
Date Filed	July 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.

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