NHTSA Complaint #11674114 — 2024 VOLVO XC90

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11674114
Vehicle 2024 VOLVO XC90
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

The park button does not always engage the park setting. Instead it takes 2-3 presses for park to engage. It happens several times a week when I am driving the vehicle multiple times per day. I come to a complete stop, press the park button, wait for my dash to show I’m in park, if it doesn’t, I press it until it does. This has resulted in the vehicle rolling forward several times while passengers were trying to exit the vehicle, because I had not first checked to be sure the park button worked. Huge safety concern. I have owned this vehicle since August 2023 and it has happened at about this frequency since I’ve owned the vehicle. For the first time, my vehicle actually trolled enough to hit an appliance in my garage. I have a maybe related issue with the infotainment system freezing since I’ve owned the vehicle as well. The screen will freeze and we have to reset it by holding down the clean screen button for like 20 seconds.

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