NHTSA Complaint #11611871 — 2024 VOLVO XC90

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11611871
Vehicle	2024 VOLVO XC90
Component	ENGINE
Date of Incident	August 30, 2024
Date Filed	August 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The system that starts the vehicle, called a igs failed yet again. This failed at 700 miles in downtown chicago on the street blocking traffic. Now several months later today going on a trip and the vehicle dies in the middle of the street blocking traffic. Was unable to restart the vehicle again. Attempted to contact Volvo Customer Service and was on hold over 25 minutes without talking to someone. Tried to find a way to put vehicle into neutral to safely move out of the way, but this vehicle has no way to manually overrride it. It posed a safety risk and could of easily caused an accident.

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