NHTSA Complaint #11674075 — 2018 HONDA CR-V

I am submitting this complaint due to repeated and unresolved safety and performance issues. Beginning in mid-2023, the vehicle experienced multiple system-wide failures, including: -All dashboard warning lights illuminating intermittently without cause, sometimes for days. -Sudden failure to accelerate after stopping, including stalling in intersections. -Engine running rich with repeated check engine light activations. On two occasions, the vehicle stalled in the middle of busy intersections, once with my [XXX] child in the car, posing a serious risk to my family and other drivers. The dealership replaced the A/C Control Unit (June 2023) citing it as the cause of the system alerts, but no improvement was seen. The dealership then diagnosed a faulty VSA unit, quoted $2,500, but never ordered the part or followed up. A third-party shop (Mr. Tire) diagnosed a faulty ECM, which the dealership ignored. In September 2023, dealership recommended replacing the fuel injectors, which I paid for out-of-pocket (~$1,000), which resolved the warning lights and stalling. However, ongoing problems persist: The air conditioning system is no longer cooling effectively, despite prior repair. The car also feels underpowered when accelerating or starting, with weak engine revving compared to when the car was new. While no current warning lights appear, the performance is noticeably degraded. In April 2025, the vehicle’s fuel pump was finally replaced under Honda’s service bulletin recall after being on the waiting list for the parts for nearly 1.5 years, but these other concerns remain unresolved. I am submitting this complaint because: The stalling incidents created serious safety hazards in live traffic. The vehicle has experienced repeated systemic failures that align with known issues reported by other 2018 CR-V owners. Despite multiple dealership visits and significant personal expense, the vehicle has not been restored to reliable and safe operating condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM