NHTSA Complaint #11674051 — 2019 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11674051
Vehicle 2019 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Longblock engine cracked between the 2nd and 3rd cylinders due to coolant intrusion without any warning. No lights indicated low coolant nor that the temperature was rising. My car kept stalling at stop lights but would restart. By the time I got home, white smoke was coming from exhaust and it smelled like fireworks. It has 38,997 miles but is 6 years old and out of warranty. Ford wanted $12,691.17 to install a new engine with only a 1 year warranty. I had the engine replaced with a used engine and before I could get the car home, the replacement engine block cracked in the same place as mine. That engine only had 40,000 miles. Ford claims no issues with my car but the 2018 and 2017 Edge's have a recall for the same issue. This is not true!!

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