NHTSA Complaint #11673875 — 2012 FORD F-150

The contact owns a 2012 Ford F-150. The contact stated that while operating the vehicle, the transmission unexpectedly downshifted to first gear. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V075000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 27,000.