NHTSA Complaint #11673656 — 2024 CHEVROLET TRAVERSE

Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.