NHTSA Complaint #11673631 — 2022 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11673631
Vehicle 2022 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2022 Ford Escape. The contact stated that while depressing the brake pedal there was an excessive amount of brake dust coming from the front brake pads. Additionally, there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and filed a claim and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.

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