NHTSA Complaint #11673625 — 2020 AUDI A4 UNKNOWN OR OTHER

Complaint Details

ODI Number	11673625
Vehicle	2020 AUDI A4
Component	UNKNOWN OR OTHER
Date of Incident	July 14, 2025
Date Filed	July 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Audi MMI (Muti Media Interface) constantly resets while driving the vehicle. The problem began about 4 months ago. The MMI would reboot very infrequently- about once every couple weeks. However, I took the vehicle in for a routine oil change yesterday and when I received the vehicle back, it now constantly resets as soon as it reboots. If I attempt to click a button (like accepting my user profile) the screen immediately goes black. I believe this poses an extreme safety hazard given it can shut off while in reverse when the back up camera is engaged. It is also very distracting constantly seeing the MMI reboot and shut down as every time it reboots it asks for credentials/PINs/Users etc. Lastly, it's very dangerous because if I'm on a call it tries to constantly kick it over to the Bluetooth (but it doesn't work) so I have to manually put the phone back into speaker mode which is extremely distracting.

Related Complaints for the 2020 AUDI A4

Other UNKNOWN OR OTHER Complaints

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Recent Complaints for the 2020 AUDI A4

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