NHTSA Complaint #11672610 — 2018 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11672610
Vehicle 2018 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I am filing this complaint due to a serious and recurring safety issue known as the “death wobble” on my 2018 Jeep Wrangler Unlimited JL. This defect causes violent front-end shaking at highway speeds when hitting bumps or making minor steering corrections. The issue began during the first week of ownership and has persisted through five separate service visits. Repairs have included steering damper replacements, track bar, alignments, and balancing, but the issue continues to return. A dealership technician confirmed the shaking on October 9, 2023, during a test drive at over 70 mph. The vehicle was only sent to a certified Jeep service center on the fourth visit. After researching the problem, I found this is a well-documented and widespread issue among Jeep owners — especially on Wrangler models of certain years. There are numerous forums, websites, and videos where other owners describe the exact same symptoms, often with no long-term resolution. I shared this information with the dealership to help them understand the seriousness of the issue, and only then did they investigate further. I have video evidence of the defect, technician confirmation, service records, and text messages showing dealership delays. This defect creates a major safety concern, especially with children in the car, and could easily cause an accident.

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