NHTSA Complaint #11672515 — 2025 BMW X5

The contact owns a 2025 BMW X5. The contact stated upon starting the vehicle, several unknown warning lights were illuminated. Additionally, the contact stated that there were twenty-one failure codes displayed on the infotainment system screen. The contact stated that upon starting the vehicle the following day, no warning lights were illuminated. The contact stated that a dealer mobile technician arrived to the residence, and the vehicle was driven to the dealer, where it was diagnosed that an improper coding of the electronic modules had caused the Digital Motor Electronics (DME) to not communicate. The contact was informed that the electronic modules needed to be recoded. The DME data was cleared, and the DME was reprogrammed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,165.