NHTSA Complaint #11715819 — 2025 BMW X5

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11715819
Vehicle 2025 BMW X5
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State FL

Consumer Description

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.

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