NHTSA Complaint #11672388 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who determined there was a misfire in cylinders #2 and #3, and that the battery needed to be replaced and a tune-up was needed. The vehicle was taken to another independent mechanic ,who stated that the coolant level was low. The coolant reservoir was refilled. The contact stated that the following day, the coolant level was low. The mechanic informed the contact that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 126,000.