NHTSA Complaint #11672346 — 2020 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11672346
Vehicle 2020 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 102,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2020 Honda Odyssey equipped with a Cabin Watch camera. The contact stated while driving at an undisclosed speed, the Lane Keeping Assist and the Cabin Watch camera became inoperable. Additionally, the contact stated that even though the Cabin Watch had become inoperable, the Cabin Watch plastic case was constantly burning hot. An independent mechanic diagnosed the vehicle and determined that the Cabin Watch camera needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 102,000.

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