NHTSA Complaint #11672260 — 2018 FORD F-150

I purchase a 2018 Ford F150 on [XXX]. One week later I am experiencing truck not wanting to shift out of first gear. The shifting is hard and jerking. It jerk so hard that if my son and I didn’t have our seat belt on we would have hit the dash. It periodically will shift from the 9 gear to 1 then back to 4th & 5th gear. It’s I almost got slammed by the car behind me. It is scary I took it to a shop and a total transmission replacement needs to be done I reach out the dealership that told me before I purchased it, all used vehicles go through a thorough inspection. I trusted the dealership and purchased the truck. Under further investigation I contacted where the truck was serviced last and they did an oil consumption test because it is burning a lot of oil. The dealership refuses to help. The transmission is definitely a safety hazard I haven’t even had it a month and I can barely drive it. It my only means of transportation. I have reoccurring monthly doctors appt for my son. It is completely unsafe and can cause a deadly accident for my self and to other around me. Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)