NHTSA Complaint #11672184 — 2025 HYUNDAI ELANTRA

The contact owns a 2025 Hyundai Elantra. The contact stated that while his wife was pulling into a customer's driveway at 5 MPH, the vehicle stalled and rolled back and crashed into a parked Ford F-150. The brake pedal was applied, but the vehicle failed to respond. The vehicle failed to restart. There were no warning lights illuminated. The collision feature failed to engage. There was no fire or airbag deployment. A police report was filed. The driver sustained injuries to her neck and shoulder, and medical attention was provided at the hospital. The vehicle was towed to a tow lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 4,000.